Assistant General Manager

Essential Functions:  

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures  

• Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale 

• Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community 

• Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.  

• Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale 

• Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant 

• Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders 

• Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures 

• Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered  

• Actively ensures all associates take all mandated rest breaks and meal periods 

• Ensures display areas are appropriately clean, stocked, and visually appealing 

• Ensures all equipment is in good working order 

• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times 

• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM 

• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety 

• Places orders for individual units, receives goods, processes invoices 

• Ensures that the company has most current contact information for all associates working in the restaurant. 

Requirements:  

• Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.  

• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards