Global Learning Solutions Designer

WHO WE ARE

Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realize their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others.

PURPOSE OF THE ROLE

As a Global Learning Solutions Designer, you will play a key role in our Global Learning Solutions team to help align our business strategy with innovative digital learning solutions. This role combines expertise in e-learning design, creative content development and LMS management with a forward-looking approach to integrating AI tools in learning design. Working closely with global stakeholders, you will craft engaging, visually appealing, and impactful learning experiences that drive employee performance and business results. This role can be based in London or Amsterdam.

RESPONSIBILITIES

• Engages with global and regional stakeholders to define learning objectives and create storyboards for e-learning content
• Designs and develops interactive e-learning courses using industry-standard authoring tools (e.g. Articulate suite, Elucidate)
• Incorporates video and graphic design as integral elements of digital learning solutions to enhance user engagement and instructional clarity
• Leverages AI tools in content design and optimize content development workflows
• Creates supporting resources such as job aids, infographics and other performance support materials, using graphic design tools (e.g., Illustrator, Photoshop, Canva)
• Manages projects, timelines, and ensures the alignment of the content with stakeholder expectations
• Conducts quality assurance to ensure alignment with design principles and organizational standards
• Ensures all digital learning solutions are effectively placed in LMS
• Oversees the administration of LMS, ensuring content is effectively deployed and maintained
• Collaborates with regional teams to manage translations and localization of learning materials Innovation and project management
• Stays ahead of trends in digital learning and integrate AI-driven technologies to enhance learning design
• Works on multiple projects, manages timelines, and ensures alignment with stakeholder expectations
• Provides creative input and ideas to continuously evolve the organization's digital learning strategy

WHAT WE ARE LOOKING FOR

Minimum Requirements

• At least 2 years of experience in e-learning content design and development with strong skills in storyboarding and authoring tools (Elucidat, Articulate Rise360)
• At least 2 years of experience in multimedia design, including graphics design (e.g. Adobe Suite, Canva) and video production (e.g. Premiere Pro, Vyond, Biteable, Colossyan, etc.)
• Project management and organizational skills with the ability of meeting deadlines in a fastpaced environment
• Strong visual storytelling skills and creative mindset to develop high-impact learning solutions and resources
• Familiarity with instructional design models (e.g. ADDIE, 5Di) and their creative application in digital learning

Preferred Requirements 

• Expertise in creating interactive, gamified, or scenario-based learning experiences
• Knowledge of AI tools (e.g. AI voiceover tools, generative AI) to enhance learning design and personalization
• Excellent communication skills in English; additional languages are a plus
• Experience in retail, hospitality or Food & Beverage sector 
• Familiarity with LMS platforms such as Axonify and Cornerstone
• Prior management experience 
• Experience in LMS management, including uploading, maintaining, and reporting on digital content (Axonify and/or Cornerstone is advantage)