Shift Manager I
Location:
Category:
Job Type:
Job Title: Manager I Shift Manager
Job Description:
Purpose:
The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing
QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for
business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and
procedures to make management decisions.
Essential Functions:
• Completes opening, daily and closing procedures/checklists in accordance with company
policies/procedures
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a
defined individual or group of restaurants or points-of-sale
• Participates in the interview process, provides input in hiring, recommends termination,
advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts
are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash
handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness
about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to
Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the
restaurant.
Requirements:
• Ability to work shifts during various operating days and hours each week; during opening, during
busy day parts, and during closing to monitor restaurant associates’ work activities during these
different days and times.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and
all procedures and protocols to comply with HACCP standards
Reporting relationship and other important information
• The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt
position
• The MGRI position typically reports to the General Manager, Director of Operations, or an
intermediate F&B Multi Unit Manager II within the assigned location.
Job Description:
Purpose:
The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing
QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for
business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and
procedures to make management decisions.
Essential Functions:
• Completes opening, daily and closing procedures/checklists in accordance with company
policies/procedures
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a
defined individual or group of restaurants or points-of-sale
• Participates in the interview process, provides input in hiring, recommends termination,
advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts
are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash
handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness
about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to
Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the
restaurant.
Requirements:
• Ability to work shifts during various operating days and hours each week; during opening, during
busy day parts, and during closing to monitor restaurant associates’ work activities during these
different days and times.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and
all procedures and protocols to comply with HACCP standards
Reporting relationship and other important information
• The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt
position
• The MGRI position typically reports to the General Manager, Director of Operations, or an
intermediate F&B Multi Unit Manager II within the assigned location.
• The MGRI position is expected to work a varied and rotating schedule to be on site at various
operating days and hours each week; some opening shifts, during some busy dayparts, and
during some closing shifts to monitor restaurant associates’ work activities during these
different days and times.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
• Requires a minimum of 2 years food and beverage, cash handling, and customer service
experience
• Requires a minimum of 6 months supervisory or lead experience in a restaurant or production
kitchen
• Requires the ability to speak, read and comprehend instructions, short correspondence, and
policy documents, as well as converse comfortably with customers
Disclaimer
All job requirements are subject to change to reflect the evolving position requirements or to reasonably
accommodate individuals with disabilities. Some requirements may exclude individuals who pose a
threat or risk to the health and safety of themselves or other employees. This job description in no way
states or implies that these are the only duties to which will be required in this position. Employees will
be required to follow other job-related duties as requested by their supervisor/manager (within
guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will”
basis.
HMSHost is an equal opportunity employer, and does not discriminate in employment on the basis of
race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation,
sexual orientation, marital status, disability, genetic information, age, membership in an employee
organization, retaliation, parental status, military service, or other non-merit factor.
operating days and hours each week; some opening shifts, during some busy dayparts, and
during some closing shifts to monitor restaurant associates’ work activities during these
different days and times.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
• Requires a minimum of 2 years food and beverage, cash handling, and customer service
experience
• Requires a minimum of 6 months supervisory or lead experience in a restaurant or production
kitchen
• Requires the ability to speak, read and comprehend instructions, short correspondence, and
policy documents, as well as converse comfortably with customers
Disclaimer
All job requirements are subject to change to reflect the evolving position requirements or to reasonably
accommodate individuals with disabilities. Some requirements may exclude individuals who pose a
threat or risk to the health and safety of themselves or other employees. This job description in no way
states or implies that these are the only duties to which will be required in this position. Employees will
be required to follow other job-related duties as requested by their supervisor/manager (within
guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will”
basis.
HMSHost is an equal opportunity employer, and does not discriminate in employment on the basis of
race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation,
sexual orientation, marital status, disability, genetic information, age, membership in an employee
organization, retaliation, parental status, military service, or other non-merit factor.
Nearest Major Market: Cleveland