Operations Performance Controller

With a career at Hudson, you really benefit! We Offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

Compensation: $118,400.00 to $142,900.00 

Purpose: The Operations Performance Controller uses financial and operational analysis to observe, 
collect, understand, communicate, and report company operational data as measured against key 
performance indicators. This role conducts operational and financial analysis in support of development 
and joint venture activities, as well as provides financial and operational support to the location or Span
across all lines of business (F&B, Duty Paid and Duty Free). 
Essential Functions:
• Implements processes and procedures to track company defined financial metrics throughout 
their area of responsibility; ensures that managers focus on maximizing sales, optimizing cost & 
labor controls
• Provides input into development projects by accurately evaluating financial risks and returns of 
potentially new business opportunities
• Partners with branch management to improve performance of every store through 
daily/weekly/monthly/quarterly reviews including hours of operations, variance analysis of key 
KPI’s including (TPLH, SPLH, Cost, Labor, etc.)
• Evaluates accounting processes for designated locations and partners with operations 
management to provide accurate analysis to support store level sales growth and expense 
reductions/improvements; makes appropriate recommendations and guarantees that 
appropriate solutions are implemented
• Maintains the operations control environment by ensuring compliance with all company 
standards and policies 
• Trains management, supports programs, and leads analysis, for inventory management and cost 
of sales optimization and labor workforce management optimization; provides training to branch 
management on key performance indicators in order to strengthen financial and business acumen
• Actively reviews and participates in joint venture quarterly meetings; analyzes indirect spend to 
help and ensure savings are being achieved at all levels including vendor analysis, cross utilization 
of resources between F&B and Duty Paid, etc.
• Ensures the financial integrity of the operations income statement and balance sheet through 
weekly/monthly/quarterly close processes, and appropriate cash management reviews and 
trainings are completed
• Drives and partners with branch management with price sweeps, menu/product optimization, 
and zone, capture, and market share analysis
• Oversees maintenance of internal accounting records; prepares timely area management reports
Reporting Relationship: The Operations Performance Controller reports to the Senior Director/Director 
of Operations Performance designated to their assigned airports/region
Minimum Qualifications, Knowledge, Skills, and Work Environment: 
• Education and Experience: The combination of education and professional experience must 
exceed 6 years:
o In a leadership role: 2 years of experience supervising a team of professionals engaged in 
executing accounting/financial analysis programs, preferably in a medium to high volume 
environment is preferred
o In a technical role: Requires 6-8 years of experience engaged in developing and delivering 
reconciliation of ledger accounts and financial modeling programs in 
 A bachelor’s degree in a program related to the functional area can count for 2 of the 
6-year requirement
 An MBA or a master’s level degree in a program related to the functional area can 
count for an additional 2 years of 6-year requirement 
 In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
• Specialized Training: 
o Training that leads to an advanced working knowledge of Microsoft Excel, including financial 
modeling skills 
o Knowledge of relevant state and federal regulations and statutes
• Specialized Skillset/Competencies/Traits:
o Very strong financial acumen; has the ability to understand and teach variance analysis
o Ability to build strong relationships and function well in a heavily matrixed organizational 
environment, as well as develop strong relationships with external partners including joint 
ventures, sub-tenants, landlords and vendors
o Prior experience in reading and interpreting contractual agreements a plus
o Requires strong organizational skills; has the ability to work independently while 
managing multiple tasks
o Business acumen and also has the mindset required to understand the long-term 
implications of financial planning and to advance the organization’s goals
o Demonstrated history of understanding the needs of the business, stakeholders, the 
employee population and individual circumstances
o Demonstrated history of creating and maintaining positive work 
environments through coaching, developing, and leading teams to achieve common goals
• Location/Travel:
o This position requires regular attendance at their designated airport(s)
o Requires up to 25% travel

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).