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- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
What skills you will need
- You have strong social skills and love to meet new people
- You have the ability to stay calm and enjoy working in a fast and exciting environment
- You love to learn new things and are able to pick up new skills quickly
- You have the ability to understand and follow verbal & written instructions, policies & rules, and to request
assistance when needed
- You are able to perform basic math skills to accurately count money and make change
- You are able to work well with others to help create a strong and cooperative team
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