Shift Manager I

Summary:

The Shift Manager typically supports the manager of a store with low sales volume and routine operations, and is responsible for day-to-day supervising of non-management associates, assigning specified work to non-management associates, focusing on store level operation performance, coaching and developing Shift Supervisors and other non-management associates and performing all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is a non-exempt position and typically reports to the Store Manager, depending on local requirements.

Essential Functions:

· Supervises the day-to-day activities of Shift Supervisors and other non-management associates

· Assigns work responsibilities, prepares schedules, and ensures that all shifts are covered

· Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors on order procedures

· Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs

· Resolves routine questions and problems and refers more complex issues to higher levels

· Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store•

· Completes all tasks and other work as assigned by manager / a member of the management team.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

· Requires up to 1 year of job-related experience in low volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience

· Demonstrates team management, delegation and issue resolution skills and the ability to multi-task

· Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards

· Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW