Manager, Corporate Communications

Purpose: The Manager of Corporate Communications is responsible for supporting the Marketing & Communications team in the development and execution of internal and external communications initiatives in support of company goals.

Essential Functions:

• Supports external communications and media relations by creating media materials including press releases, building media lists, assisting with media responses, and monitoring and reporting media coverage
• Develops relationships with internal clients throughout the company and with external clients and media
• Manages calendar and writes content for social media channels
• Supports development and submission of corporate awards nominations to ensure Avolta, our brands, people, and ESG initiatives are recognized in our industry
• Creates and delivers internal communications content for North America, such as communications from our President & CEO and semi-weekly Operations newsletters
• Serves as subject matter expert for internal communications tool and leads recurring reporting for Food & Beverage and Retail teams
• Manages production of North America’s internal digital magazine, including production planning, content collection, writing, and editing in collaboration with Creative Services
• Supports content development for internal company events and meetings, including presentations, talking points, and scripts
• Develops and maintains corporate content on company websites

Reporting Relationship: The Manager, Corporate Communications reports into the Director, Corporate Communications

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Education and Experience: The combination of education and professional experience must exceed 5 years:
  • In a leadership role: Requires 2 years of experience supervising a team of professionals engaged in executing Corporate Communications programs
  • In a technical role: Requires 5 years of experience engaged in developing and delivering Corporate Communications programs
    • A bachelor’s degree in a program related to the functional area can count for 3 of the 5-year requirement
  • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience

• Specialized Skillset/Competencies/Traits
  • Excellent interpersonal communication, writing and proofreading skills, and a keen eye for detail
  • Expertise in using social media platforms
  • Strong Microsoft Word, Excel, and PowerPoint (or similar presentation software) skills
  • Knowledge of Constant Contact or equivalent newsletter program preferred
  • Familiarity with Meltwater media monitoring platform preferred
  • Business acumen and also has the mindset required to understand the long-term implications of communications planning and to advance the organizations goals
  • Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
  • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
• Location/Travel:
  • This position is based at the F&B Center of Excellence in Bethesda, MD
  • Requires the ability to travel up to 10%

Disclaimer:

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.