Starbucks Shift Manager

Join Our Starbucks Team at Tulsa International Airport! 

Our Starbucks Shift Manager will support TUL leadership in launching and operating our new Starbucks location while ensuring an exceptional guest experience. This role is responsible for maintaining operational readiness by upholding superior cleanliness standards, ensuring appropriate staffing levels, and consistently executing high hospitality and operational practices in alignment with established policies and procedures.

Pay Range: $20.88-$23.20+ quaterly bonus opportunities 

Essential Functions: 

Daily Operations Management: 

• Completes opening, daily, and closing procedures/checklists in accordance with company policies and procedures 

• Supervises day-to-day activities of associates within assigned restaurant or points-of-sale locations 

• Ensures display areas remain appropriately clean, stocked, and visually appealing throughout shifts 

• Monitors equipment functionality and reports maintenance needs to operations management. 

Team Supervision & Support: 

• Assigns work tasks and activities while participating in schedule preparation to ensure adequate shift coverage 

• Participates in interview processes and provides hiring recommendations to Operations Manager 

• Ensures all associates take mandated rest breaks and meal periods in compliance with labor regulations 

• Maintains current contact information for all restaurant associates 

Financial & Inventory Controls: 

• Operates cash register and processes transaction voids while following all company cash handling policies 

• Maintains proper cash security protocols at all times during shifts 

• Places orders for individual units, receives goods, and processes invoices accurately 

• Monitors inventory levels and reports discrepancies to management 

Compliance & Safety: 

• Ensures compliance with all company adult beverage policies where applicable and trains staff on AB procedures 

• Monitors adherence to wellness and safety procedures while building awareness among team members 

• Reports safety concerns immediately to Operations Manager 

• Performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety 

Minimum Qualifications, Knowledge, Skills, and Work Environment:  

• Requires 2+ years of food service and/or customer service experience 

• Requires a minimum of 6 months of supervisory or lead experience in a restaurant, QSR, or production kitchen 

• Basic math skills and cash handling experience 

• Strong attention to detail, effective communication skills, and the ability to maintain operational standards while supporting team performance during assigned shifts 

• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards 

• Experience with POS systems and restaurant management software 

• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers