Luxury Sales Associate

Grow With Us! 

Dufry by Avolta is a global leader in Duty-Free travel retail, with a strong presence in North America.

What We Will Offer You: 

• Competitive rate of pay of: $17.95 + Commission

• Employee Discounts
• Paid Time Off

• Benefits 
• Employee Recognition Programs 
• Advancement and Growth Opportunities 

• On-going Training & Development 
• Referral Bonus up to $500 

This Specialty Sales Associate Position Is For You, If You Would Enjoy:

• Working at our Boutique Stores, selling high-end, high-quality merchandise
• Contributing in achieving store goals in sales, productivity and service by utilizing our selling skills, service training and standards
• Representing various luxury brands to the customer and acting as a Brand Ambassador for the brands to ensure needs are consistently exceeded
• Have open/flexible availability – early mornings (4AM), afternoons, evenings, late nights (1 AM) (weekdays and weekends) and holidays 
• Work a part-time schedule
• Working in our Duty Free stores at Toronto Pearson International Airport

Specialty Sales Associate Key Responsibilities:

• Acknowledge and greet customers 
• Communicate effectively with customers, fellow employees and store management 

• Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store 
• Effectively operate a cash register 
• Follow all company policies, cash handling policies, and special store loss prevention procedures 
• Communicate pricing, out of date and inventory issues with management 
• Protect all company assets, stock merchandise in stores and backrooms 

• Isolate, sort, and organize all damaged and outdated products and returns and inform management of any out-of-stock situations 
• Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise, and trash removal 
• Places stock orders, receive freight, load, and unload trucks 
• Provides ongoing stock replenishment to the sales floor 
• Assists in inventory and reconciliation of inventory variances 

• Perform related work as assigned 

 
Required Qualifications: 

• Strong interpersonal skills with the ability to interact with diverse personalities
• 2 years retail experience, preferably with luxury brands
• Proficiency in the operation of a cash register
• Excellent customer service skills and demonstrable experience in dealing with difficult customers
• Excellent verbal communication and relational skills
• Ability to multi-task 
• Be able to lift 40-60 pounds 

• Ability to work in environment exposed to the elements, both hot and cold 
• Good time-management skills and problem-solving abilities 

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”)