Overnight Assistant Distribution Center Manager

Purpose: The Overnight Assistant Distribution Center Manager based in John F. Kennedy Distribution Center in Springfield Gardens NY, is responsible for supporting the Distribution Center Manager with managing overall distribution center activities for offsite operations with $20+ million in revenue accountability serving multiple airport locations. This role involves assisting with distribution center personnel leadership, vendor relationships, inventory management across multiple locations, regulatory compliance support, and coordinating operations across multiple lines of business including retail, restaurants, and duty-free shops while ensuring operational efficiency and accuracy. 

Essential Functions: 

• Assists with managing inventory accuracy including transportation of orders/returns to multiple locations, product rotation, temperature control procedures, and reverse logistics using SAP, CrunchTime, and distribution management systems 

• Supervises day-to-day distribution center activities including staff scheduling, shift coverage, and operational continuity while providing excellent service to multiple airport locations in receiving, processing, and distributing merchandise for retail and F&B operations 

• Supports vendor relationship management to ensure proper stock levels support sales objectives across served locations; assists with coordinating distribution operations across retail, restaurants, and duty-free shops while helping resolve delivery issues, shortages, and quality concerns 

• Assists with monitoring and reporting on key performance indicators (KPIs) including inbound throughput, labor efficiency, and operational metrics across multiple locations; supports implementation of contingency plans for distribution center operations 

• Supports compliance with U.S. Customs, FDA, and other regulatory bodies; assists with maintaining accurate records especially for bonded merchandise 

• Assists with enforcing food safety protocols including FIFO stock rotation, expiration date monitoring, and food safety compliance; participates in Quality Assurance activities and maintains security of food storage areas 

• Supports training, coaching, and development of distribution center staff while assisting with performance management following company policies and union agreements where applicable 

• Maintains distribution center organization including fixtures, equipment storage, bin locations, and physical inventory processes; reviews incoming orders from multiple locations and ensures accurate data entry into systems 

• Assists with communication and collaboration with airport management teams across served locations to support operational goals while coordinating between associates and management teams 

• Operates company vehicles safely and maintains compliance with all transportation and safety requirements for multi-location distribution operations 

Reporting Relationship & Role Information: 

• This position typically reports to the Distribution Center Manager within the assigned distribution center location 

• The Assistant Distribution Center Manager position as described falls under the Fair Labor Standards Act as an Exempt position 

• Requires scheduling flexibility to work various shifts including days, evenings, nights, weekends, and holidays as operational needs require 

• Must be able to pass government background checks where required for working in a Customs Bonded Warehouse 

• Physical Requirements:  

• • Ability to walk extensively throughout distribution centers and coordinate with multiple airport locations for extended periods 

• • Lift, carry, and move inventory items up to 50 pounds regularly 

• • Visual acuity to review inventory records, conduct physical counts, and analyze data reports 

• • Work in varying warehouse and retail environments with different temperature and noise levels 

Minimum Qualifications, Knowledge, Skills, and Work Environment: 

• Education and Experience: The combination of education and professional experience must exceed 5 years:  

• • Requires minimum 2 years of supervisory experience leading distribution center, supply chain, and/or logistics teams serving multiple locations; experience managing in a unionized environment (CBA) preferred 

• • In a technical role: Requires 5 years of experience in distribution operations, inventory management, or supply chain coordination with multi-location responsibility 

• • High school diploma or GED required; bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or related program can count for 2 of the 6-year requirement 

• • Requires 2 years minimum driving experience with valid state driver's license 

• Specialized Trainings:

• • Basic understanding of food safety protocols and HACCP principles preferred 

• • Training that leads to an understanding of U.S. Customs and FDA regulatory compliance requirements preferred 

• • Distribution and warehouse management systems training (SAP, CrunchTime preferred) 

• • OSHA safety and hazardous material handling awareness 

• Specialized Skillset/Competencies/Traits: 

• • Excellent time management and prioritization skills with ability to support multiple concurrent distribution operations across locations and maintain accuracy in inventory tracking and data entry processes 

• • Valid driver's license with clean driving record and ability to operate commercial vehicles and heavy distribution equipment safely; CDL or commercial truck driving experience preferred but not required, especially in urban locations 

• • Proficiency in Microsoft Office Suite (intermediate Excel for reporting) and ability to learn distribution management systems including SAP and CrunchTime quickly 

• • Strong verbal and written communication skills with ability to effectively communicate with multiple airport locations, vendors, team members, and management while reading and comprehending technical instructions and policy documents 

• • Problem-solving abilities to resolve operational issues across multiple locations and escalate complex matters appropriately 

• • Demonstrated history of understanding the needs of multiple business locations, stakeholders, the employee population and individual circumstances 

• • Demonstrated history of creating and maintaining positive work environments  

What we will offer you:

• Competitive Salary Range: $83,574- $101,302 annually
• Eligible For Quarterly Incentive Bonus
• 20% Employee Discount- Dufry, Hudson & HMSHost products
• Medical, Dental & Vision Insurance
• Company Paid Life Insurance
• Paid Vacation
• Paid Sick Time
• Employee Recognition Programs
• Advancement and Growth Opportunities
• On-going Training & Development