Operations Office Admin

• Medical Package
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• *Tuition reimbursement
• Employee discounts across all company brands
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

The Operations Office Administrator is responsible for serving as the first point of contact for visitors and callers while providing essential administrative and operational support to ensure efficient day-to-day office functions. This role requires strong communication skills, exceptional organization, professionalism, and the ability to multitask in a fast-paced office environment.

Key Responsibilities

Reception & Front Desk

· Welcome visitors, vendors, and internal team members in a professional and courteous manner

· Answer, screen, and direct incoming phone calls and emails promptly

· Manage visitor sign-in procedures and maintain a tidy, professional reception area

· Ensure cleanliness and organization of lunchroom and boardroom areas

· Receive, distribute, and process incoming and outgoing mail and courier deliveries

· Coordinate the transport of supplies and materials from the store to the office, and vice versa

Administrative Support

· Perform general administrative tasks including filing, data entry, photocopying, and scanning

· Maintain accurate and organized electronic and physical records (e.g., office supplies, purchase history, gift pick-up logs)

· Schedule meetings, appointments, and meeting rooms as required

· Coordinate travel bookings for members of the leadership team

· Prepare basic correspondence, financial reports, and other documentation

Office Coordination

· Order, manage, and track office supplies, inventory, and staff uniforms

· Liaise with internal departments and external vendors or service providers as needed

· Organize office events and activities

· Assist with coordinating and completing on-site and off-site tasks

Qualifications & Skills

Required

· High school diploma or equivalent (post-secondary education preferred)

· Prior experience in a receptionist or office administration role considered an asset

· Strong written and verbal communication skills

· Proficiency in Microsoft Office applications (Outlook, Word, Excel)

· Excellent organizational skills with strong attention to detail

· Professional appearance with a customer-service-focused approach

Preferred

· Ability to multitask, prioritize tasks, and manage time effectively

· Strong numerical skills with basic financial understanding

· Comfortable handling confidential and sensitive information

· Experience using multi-line phone systems

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).