Shift Supervisor

Duty Free Closing Supervisor

Availability: Closing: Off Monday & Tuesday, Close Wednesday – Sunday

Starting Wage: $18.00

This Supervisor Job Is for You, If You Would Enjoy:

· Ensure that all store daily operating procedures are performed on a timely basis as required

· Promoting a corporate image of excellence through a strong work ethic,

· Leadership by example

· Providing the consistent delivery of excellent customer service and store visual presentation

· Maximizes sales through the development and supervision of sales associates.

· Working at the Phoenix Sky Harbor International Airport

Your Team is counting on you as a Retail Supervisor to:

· Provide flexibility to work any shift, early morning, any day of the week, including weekends & holidays

· Work a full-time schedule

Retail Sales Supervisor Key Responsibilities:

· Conducts store opening/closing/ shift change procedures.

· Provides staff training.

· Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.

· Ensures that money is secured at all times

· Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager.

· Ensures that staff report to work on time, dressed in clean full uniform, including nametags.

· Ensures all sales associates are aware of daily sales targets.

· Ensures customers are greeted promptly and served by knowledgeable, well-trained associates.

· Demonstrates effective management of customer queuing

· Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.

· Ensures that all staff tardiness and absences are reported to management.

· Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk.

· Ensures that staff is aware of procedural changes and/or other latest memorandums.

· Ensures that staff are offering an up-sell/add-on sale to each customer.

· Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.

· Ensures all damaged goods are returned to the warehouse properly tagged.

· Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).

· Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.

Required Qualifications:

· Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.

· Provides supervision and support to store staff.

· Works with on-site jobbers and sales representatives.

· Leadership qualities, interactive, and approachable.

· Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.

· Good problem-solving skills.

· Can lift up to 50 lbs.

Preferred Qualifications:

· High School Diploma or equivalent.

· One or more years of retail supervisory experience