Stock Manager

Join Our Team as a Retail Stock Manager at Norfolk International Airport!

As a Retail Stock Manager at Norfolk International Airport, you’ll oversee stock operations for retail locations generating up to $15M in annual sales. In this role, you’ll ensure accurate inventory control, streamline merchandise flow and maintain compliance with operational standards. You’ll lead a dedicated stock team, optimize processes, and collaborate across departments to support sales, reduce shrinkage, and achieve key performance goals.

Salary Range: $45,300 – $51,7900 plus quarterly bonus opportunities!

Responsibilities:

• Lead all stock operations, including receiving, inventory control, and merchandise flow, to keep stores stocked and ready for customers.
• Create and maintain clear stock procedures and standards to ensure smooth operations across all shifts.
• Train, coach, and support stock team members and shift supervisors, ensuring safety and operational excellence.
• Build strong vendor relationships and manage supply chain activities, including freight scheduling, deliveries, and invoice processing.
• Communicate with suppliers to resolve discrepancies and guarantee timely product availability.
• Review inventory data and performance metrics to spot trends, improve ordering, and reduce shrinkage.
• Implement cycle counting programs and maintain accurate inventory records.
• Oversee scheduling, hiring, onboarding, and performance reviews for stock team members; ensure staffing meets peak demand.
• Partner with merchandising and sales teams to support promotions, seasonal resets, and new product launches.
• Ensure compliance with safety, security, and regulatory standards; lead asset protection efforts and investigate inventory variances.
• Use inventory management systems for tracking, scheduling, and reporting; share updates regularly with the Retail Director of Operations.
• Plan and execute annual physical inventory processes; work with audit teams and implement corrective actions as needed.

Qualifications:

• 4+ years in stock operations, inventory management, or supply chain.
• 2+ years in a retail supervisory or management role.
• Bachelor’s degree in Business or related field preferred (or equivalent experience).

• Proficient in inventory systems and retail management platforms.
• OSHA safety awareness preferred; ability to obtain airport security credentials.

• Ability to stand/walk for long periods and lift up to 50 lbs.

• Leadership and team development.
• Operational excellence and process optimization.