Area Loss Prevention Area Manager

Purpose: The Area Loss Prevention Manager drives profitability across an assigned region by implementing comprehensive loss prevention strategies and maintaining a proactive security presence. This role focuses on protecting company assets—including financial resources, inventory, and personnel—through data-driven analysis, strategic program development, and cross-functional collaboration. 

 

Essential Functions: 

  • Leads all loss prevention activities and initiatives within the assigned geographic area  

  • Utilizes Loss Prevention audit tools to analyze financial reports, inventory systems, and operational data to identify exception trends and minimize exposure  

  • Ensures health, safety, and wellness protocols comply with company standards and utilizes risk management tools to reduce accidents  

  • Develops and implements programs to safeguard associates, customers, and company assets while creating strategies to reduce loss exposure  

  • Designs and delivers associate training programs aligned with company profitability goals and objectives  

  • Initiates, conducts, and manages internal investigations involving theft, fraud, substance abuse, and other security incidents  

  • Executes periodic site visits to perform comprehensive internal and external threat assessments, training, and investigations  

  • Maintains professional liaison with local law enforcement officials to coordinate investigations and prosecution efforts; represents company in court proceedings  

  • Stays current on existing and emerging laws and regulations, ensuring compliance and communicating updates to appropriate staff  

  • Partners with operations leadership to integrate loss prevention best practices and drive strategic asset protection initiatives 

Reporting Relationship: The Area Loss Prevention Manager reports to the Director of Loss Prevention 

Minimum Qualifications, Knowledge, Skills, and Work Environment 

  • Education and Experience: The combination of education and professional experience must exceed 6 years: 

  • In a leadership role: Requires 3 years of experience supervising a team of Loss Prevention professionals engaged in executing Loss Prevention programs. 

  • In a technical role: Requires 6 years of Loss Prevention experience engaged in developing and delivering Loss Prevention programs 

  • A bachelor’s degree in a program related to the functional area can count for 3 of the six-year requirement 

  • An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of six-year requirement  

  • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience 

Specialized Training:  

  • Training that leads to the ability to conduct and manage investigations, ideally with the use of CCTV investigative techniques 

  • Completion of professional development investigative courses such as Wicklander/Zulawski, Reid, SCAN, etc. are required 

  • Training that leads to in-depth knowledge of security industry regulations, as well as state and federal laws/regulations  

  • Knowledge of exception based reporting systems, such as Agilence, required 

  • Knowledge of LP Case Reporing systems, such as ThinkLP, a plus 

Specialized Skillset/Competencies/Traits 

  • Ability to respond quickly and effectively to emergency situations and security incidents 

  • Understanding of diverse workplace environments, especially in hospitality/airport settings 

  • Skills for handling sensitive employee situations and vendor relationships 

  • Strong ability to utilize financial reports and analyze data to identify and resolve internal losses 

  • Strong problem-solving skills with attention to detail and data-driven decision making 

  • Excellent written and verbal communication abilities for diverse audiences 

  • Business acumen and also has the mindset required to understand the long-term implications of Loss Prevention management decisions and to advance the organizations goals 

  • Demonstrated history of understanding the needs of the business, stakeholders, the employee population, and individual circumstances 

  • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals 

Travel/Location: 

  • Requires regular travel to airport locations, as well as a presence at the North America Support Centers in Bethesda, MD and East Rutherford, NJ 

Disclaimer: 

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis. 

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.