Retail Operations Manager

HUDSON IS HIRING an Operations Manager for at Greenville International Airport (GSP). Ready to embark on a rewarding career journey with one of North America's top travel retailers? Hudson has been serving travelers for over 30 years across retail stores!

As an Operations Manager, you'll be at the heart of providing exceptional service to our customers at Greenville International Airport. This includes 8 stores and 60 employees. This role is ideal for a results-driven leader committed to excellence in sales, service, and overall store performance.

Key Responsibilities:

· Supporting the General Manager in daily operations; collaborate to manage multi-unit retail operations effectively. (Including overseeing Dunkin’ Ops)

· Train staff and ensure they deliver outstanding customer service.

· Meet and exceed sales targets while keeping shrink to a minimum.

· Assist customers with product inquiries and provide store navigation support.

· Set a high standard and lead by example to uphold a positive corporate image.

· Deliver top-notch customer service and maintain an attractive, well-organized stores.

· Ensure Brand Consistency, keep the brand experience seamless across all customer touchpoints.

· Manage Payroll and Expenses, manage labor efficiently, and keep monthly expenses within budget.

· Uphold housekeeping standards, including dusting, mopping, and overall store cleanliness.

· Flexibility to work any shift, including weekends and holidays.

Benefits:

· Competitive Salary: $52k - $57k

· Bonus eligible

· 20% Hudson Employee Discount

· 50% Hudson Food and Beverage Discount

· Personal and Parental Leave Programs

· Medical, Dental & Vision Insurance

· Advancement and Growth Opportunities

· Referral Bonus up to $500

Qualifications:

· 3+ years of Retail Management experience.

· Strong leadership abilities and excellent organizational skills.

· Fluent in spoken and written English

· Works well with others in a fast-paced team environment

· On time, demonstrates honesty and a positive attitude

Ready to join Hudson at Greenville International Airport as an Operations Manager? Apply now let the adventure begin!

Hudson is an Equal Opportunity Employer, valuing diversity and ensuring fair employment practices without discrimination based on age, race, religion, gender, or any other protected status as per law. We're dedicated to fostering an inclusive workplace that respects individuals' diverse backgrounds and experiences.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Job Type: Full-time

Pay: $52,000.00 - $57,000.00 per year