Senior Director, Retail Design & Implementation

With a career at Hudson, you really benefit! We Offer:

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus

Compensation: [[salaryMin]] to [[salaryMid]] 

Purpose: The Senior Director of Retail Design & Implementation is responsible for establishing and maintaining policy and procedure relating to retail facility planning and design, as well as developing internal plan and design standards.

Essential Functions:

• Leads internal Duty Paid design direction during RFP and lease extension proposal development including participation in oral presentations and interviews with clients

• Develops and implements designs, brand standards, processes, and procedures to reduce capital costs

• Collaborates with interdepartmental teams, external designers, and architects to streamline processes and procedures to reduce project timelines
• Works as primary liaison with Global Shop Development and Commercial team on design of all Duty Free retail projects; develops design delivery schedule and communicates to Global Shop Development for successful project implementation.
• Oversees all Duty Free design development activities post-award until 60% CD completion including transition to regional Project Directors
• Manages external interior design consultants developing schematic design packages including layouts, renderings, materials boards and design narratives for Duty Paid RFP and lease extension proposals; trains external design partners on retail plan standards, design standards, and Design & Construction procedures/processes
• Creates and maintains retail plan standards including plan set structure, standardized details, responsibility matrix, and related collateral
• Creates and maintains retail design standards for fixtures, casework, finishes, signage and related specifications; partners with Commercial and Procurement teams on development
• Sources and secures external interior design firms. Partners with regional Pre-Construction Directors to source local designers for RFPs and architects for project delivery.
• Develops project estimates for retail Duty Free and Duty Paid projects; collaborates with Estimating and Procurement teams to establish budget parameters for projects
• Provides project management support of internal concept finishes, equipment, and operating requirements, as well as support in development and maintenance of new & existing concepts

Reporting Relationship: The Senior Director of Retail Design & Implementation reports to the Vice President of Design & Construction

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Education and Experience: The combination of education and professional experience must exceed 10 years:

• • In a leadership role: Requires 5 years of experience leading a senior level team of professionals engaged in developing and executing retail design programs
  • In a technical role: Requires 10 years of design experience engaged in developing and delivering retail design programs with a focus on interior architecture and design build projects
    • A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement
    • An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
  • In the industry: 5+ years of Hospitality/Retail experience 

• Specialized Training:

• • Training that leads to an in-depth knowledge of CAD and graphic software (Adobe Acrobat & Bluebeam)

• Specialized Skillset/Competencies/Traits:

• • Advanced project management skills to manage multiple projects at varying stages of development and tasks effectively
  • Requires strong analytical skills and excellent business judgment with the ability to communicate persuasively to all levels of management
  • Requires strong oral & written communication and relationship building skills
  • Advanced business acumen and also has the strategic mindset required to understand the long-term implications of retail design decisions and to advance the organization’s goals
  • Demonstrated history of anticipating the needs of the business and complex stakeholders, the employee population and individual circumstances
  • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
  • Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results
    
    

• Location/Travel:

• • This role is based at the North America Support Center in Bethesda, Maryland
  • Requires up to 25% travel

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).