Operations People & Culture Generalist

Grow With Us! 

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.  

Purpose: 

The HR Generalist runs the daily functions of the assigned People & Culture department including managing employee relations, hiring and interviewing staff, enforcing company policies, and administering pay, benefits, and leave. 

 
Essential Functions: 

• Establishes and maintains a position of trusted adviser to all operations managers.  

• Partners with the HR Manager to establish and maintain a positive and visible HR presence in the branch among associates at all levels.  

• Identifies trends and regularly communicates branch level issues with the HR Manager 

• Collaborates with and provides daily advice to operations managers on employee discipline, performance management, retention, engagement, rewards, and recognition. 

• Maintains in depth technical knowledge of HR best practices, federal/state/local regulations and statutes, and company HR policies and procedures, ensuring they are fully considered before HR decisions are made. As applicable, fully understands collective bargaining agreement, and answers questions related to union practices. 

• Conducts confidential HR counseling, investigations and exit interviews  

• Gathers, analyzes, understands, and monitors operational data and useful HR metrics such as turnover rates, wage rates, staffing levels, diversity, and sales data to help forecast and plan for staffing needs. 

• Collaborates with regional HR staff to proactively source, recruit, screen, interview, offer, hire, and orient candidates/new hires. Develops and maintains relationships with community-based organizations to enhance applicant pool.  

• Develops and delivers new hire orientation, required policy training and corporate developed trainings. 

• Understands airport/landlord policies and procedures and partners with operations to ensure compliance. 

• Responds to associate inquiries and questions related to compensation, leave, scheduling, assignments, complaints, policies and procedures, and the full-cycle on-boarding process. 

• Performs general HR functions including but not limited to employee file maintenance, preparation of logs, and PeopleSoft systems data entry and maintenance 

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Requires 4-year college degree or equivalent work experience 

• Requires minimum of 3-5 years of HR Recruiting or related HR Generalist experience 

• Experience in handling and working in a 1,000+ employee matrix organization 

• Food and Beverage or Retail experience 

• Requires the study and knowledge to earn SHRM certification will provide a foundation for successful performance in this role 

• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as interact comfortably with associates 

• Requires leadership skills and ability to be part of a team with minimal day-to-day supervision 

• Requires working knowledge of HR technical subjects 

• Requires proficiency with HR and business software/systems and experience with preparing documents, spreadsheets and presentations 

• Requires national, regional, and area travel 

•   Your Team is counting on you as an HR Generalist to: 

  • Work a full-time schedule 

  • Open availability and able to work on weekdays and weekends. 

  • Working at Denver International Airport