HR Specialist - People & Culture

The HR Specialist provides essential administrative and operational support to the People & Culture department at Charleston International Airport, comprised of Retail, Dunkin’, and Chick-fil-A locations. This role is responsible for executing core HR functions including recruitment, onboarding, compensation, benefits administration, and employee relations, while ensuring full compliance with applicable labor laws and company policies.

Essential Functions:

• Serve as an onsite HR representative, supporting operations management and hourly team members
• Assist in the implementation of corporate and local People & Culture initiatives
• Ensure adherence to federal, state, and local employment laws, collective bargaining agreements, and internal policies
• Coordinate and support confidential investigations and employee relations matters
• Identify and address HR-related issues, maintaining confidentiality and escalating when appropriate
• Partner with operations to ensure compliance with airport and landlord policies and expectations
• Manage end-to-end recruitment processes, including job postings, applicant screening, interview coordination, and onboarding logistics
• Respond to team member inquiries regarding compensation, scheduling, policies, and general concerns
• Maintain accurate employee records and HR systems; perform administrative tasks including data entry, reporting, and document retention
• Facilitate new hire orientation to ensure a positive and compliant onboarding experience 

Minimum Qualifications:

• 2–4 years of administrative experience, ideally in HR
• 1+ year of hospitality, food & beverage, or retail experience preferred
• Combined education and experience must exceed 2 years
• Coursework toward HR certification or demonstrated knowledge of HR laws, regulations, and best practices required.
• Strong customer service, communication, and interpersonal skills
• High level of professionalism, confidentiality, and discretion
• Detail-oriented with excellent organizational abilities
• Able to interpret and simplify policies and legal documents for team understanding
• Proficient in Microsoft Office; skilled in creating documents, spreadsheets, and presentations
• Comfortable using HRIS and business systems; quick to learn new technologies

Location/Travel:

• Requires on-site attendance to assigned location(s) five days per week: this is NOT a remote position
• May require up to 10% travel

Disclaimer: 

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis. 

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.