Hudson DC Director II

Purpose: The Distribution Center Director II is responsible for leading a $100M - $225M  distribution center serving multiple airport locations.  

Essential Functions:  

• Ensures management team manages inventory accuracy including transportation of orders/returns to multiple locations, product rotation, temperature control procedures, and reverse logistics using distribution management systems 

• Oversees managers responsible for day-to-day distribution center activities including staff scheduling, shift coverage, and operational continuity while providing excellent service to multiple airport locations in receiving, processing, and distributing merchandise for retail and F&B operations; develops and implements contingency plans for distribution center operations 

• Manages multiple vendor relationships to ensure proper stock levels support sales objectives across served locations; ensures distribution operations coordination across retail, restaurant, and duty-free shops while resolving delivery issues, shortages, and quality concerns 

• Monitors and reports on key performance indicators (KPIs) including inbound throughput, labor efficiency, and operational metrics across multiple locations;  

• Ensures compliance with U.S. Customs, FDA, and other regulatory bodies; maintains accurate records especially for bonded merchandise and passes required government background checks 

• Holds managers accountable for comprehensive food safety protocols including FIFO stock rotation, expiration date monitoring, and HACCP compliance; conducts regular Quality Assurance tours and maintains security of food storage areas 

• Hires, trains, coaches, and develops distribution center staff while fostering a culture of accountability; administers corrective actions and terminations as needed following company policies and union agreements where applicable 

• Partners with airport management teams across served locations to align operational goals  

Reporting Relationship & Role Information:  

• This position typically reports to the Senior Director of Distribution & Logistics 

• The Distribution Center Director II position as described falls under the Fair Labor Standards Act as an Exempt position 

• Requires scheduling flexibility to work various shifts including days, evenings, nights, weekends, and holidays as operational needs require 

• Physical Requirements:  

• • Ability to walk extensively throughout distribution centers and airport locations for extended periods 

• • Lift, carry, and move inventory items up to 50 pounds occasionally 

• • Visual acuity to review inventory records, conduct physical counts, and analyze data reports 

• • Work in varying warehouse and retail environments with different temperature and noise levels 

• The Distribution Director position forms part of a series of leadership positions of increasing scope and complexity, illustrated by the table below:    

 Minimum Qualifications, Knowledge, Skills, and Work Environment:  

• Education and Experience: The combination of education and professional experience must exceed 8 years:  

• • Requires minimum 4 years of Supply Chain and Logistics leadership experience leading senior level managers and staff within distribution center, supply chain, and/or logistics teams serving multiple locations; experience managing in a unionized environment (CBA) preferred 

• • In a technical role: Requires 8 years of experience in distribution operations, inventory management, or supply chain coordination with multi-location responsibility