Key Holder-Temporary

Grow With Us! 

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. 

What We Will Offer You: 

• Competitive rate of pay of $16.00/ hour (An additional $1 premium per hour worked for Key Holder position)

• 20% Hudson Employee Discount 
• 50% Hudson Food and Beverage Discount 
• Paid Time Off

• Personal and Parental Leave Programs 
• Medical, Dental & Vision Insurance 
• Company Paid Life Insurance 
• Employee Recognition Programs 
• Advancement and Growth Opportunities 

• On-going Training & Development 
• Referral Bonus up to $500 

The Key holder is a Sales Associate that is taking on additional responsibilities to support effcient store operations and is paid an additional premium for hours worked. The Key Holder leads Sales Associates to successfully complete all of their duties at the point of sale (POS) including sales, refunds, exchanges and oversees and finalize cash out process. 

 This Key Holder Sales  Job Is For You, If You Enjoy: 

• Helping others, understanding a customer’s needs, and in turn provide an amazing customer service experience and assisting your team with general stock duties such as picking orders and pricing product 
• Provide flexibility to work any shift, any day of the week, including weekends & holidays 
• Work a Full Time Temporary schedule (Morning Shift between 4am-4pm or Evening Shift between 1pm-1am)
• Working at the Calgary International Airport

 Key Holder Responsibilities: 

• Supervises team compliance and understanding with all company policies and procedures, customs regulations and relevant trading laws, raising any concerns or issues when necessary.
• Perform any other duties as requested in a diligent and conscientious manner.
• Performs shop opening and closing duties as assigned.
• Acknowledge and greet customers 
• Communicate effectively with customers, fellow employees and store management 

• Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store 
• Effectively operate a cash register 
• Follow all company policies, cash handling policies, and special store loss prevention procedures 
• Communicate pricing, out of date and inventory issues with management 
• Protect all company assets, stock merchandise in stores and backrooms 

• Isolate, sort, and organize all damaged and outdated products and returns and inform management of any out-of-stock situations 
• Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise, and trash removal 
• Places stock orders, receive freight, load, and unload trucks 
• Provides ongoing stock replenishment to the sales floor 
• Assists in inventory and reconciliation of inventory variances 

• Perform related work as assigned 

 
Required Qualifications: 

• Strong interpersonal skills with the ability to interact with diverse personalities 
• Ability to multi-task 
• Be able to lift 40-60 pounds 

• Ability to work in environment exposed to the elements, both hot and cold 
• Good time-management skills and problem-solving abilities
• Fluent in English

Disclaimer:

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and Provincial Laws). 

Dufry, Hudson and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, other non-merit factors or any other prohibited grounds of discrimination found in provincial human rights statutes. 

 
All offers are contingent upon successful completion and passing of background checks and/or employment verification results. 

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.