Chick-fil-A Assistant General Manager

The Assistant General Manager (AGM) supports the General Manager in leading daily operations of the Chick-fil-A restaurant located inside the Charleston International Airport. This role is responsible for ensuring operational excellence, maintaining Chick-fil-A’s high standards of hospitality, driving financial performance, and fostering a positive, service-driven culture aligned with Chick-fil-A’s core values.

This leadership position is ideal for an experienced restaurant manager who thrives in a fast-paced, guest-focused environment and is passionate about developing people and delivering exceptional service.

Salary Range: $57,900 - $68,000 plus quarterly bonus opportunities!

Responsibilities

• Ensure flawless execution of opening and closing procedures.
• Lead by example to deliver Chick-fil-A’s signature hospitality.
• Support Shift Leaders and hold them accountable to operational checklists, food safety procedures, and brand standards.
• Maintain a clean and safe environment in accordance with Chick-fil-A and airport requirements.
• Ensure speed-of-service, food quality, and hospitality standards are met consistently.

• Assist in workforce planning, scheduling, and daily staffing coverage.
• Interview, hire, train, coach, and discipline team members as needed.
• Foster a team climate that reflects Chick-fil-A’s values of hospitality, respect, integrity, and servant leadership.
• Champion diversity, equity, and inclusion; promote recognition initiatives.

• Support full P&L oversight alongside the General Manager.
• Analyze financial and labor reports to identify opportunities for improvement.
• Minimize waste, control inventory, and ensure accurate ordering and receiving.
• Coordinate with vendors and ensure equipment is maintained and operational.
• Resolve complex guest and associate concerns with professionalism and empathy.

• Ensure compliance with federal, state, and local health and safety standards.
• Maintain airport, landlord, and contractual requirements including lease obligations.
• Utilize and train staff on restaurant management systems including POS, scheduling platforms, and inventory tools.

Qualifications

• 5+ years of restaurant management experience required (QSR, fast casual, or full service).
• Airport food & beverage experience is a plus.

• Proficiency with POS systems, inventory management platforms, and scheduling tools.
• Strong understanding of financial reporting, labor control, food cost management, and KPIs.
• Knowledge of food safety regulations and operational compliance requirements.

• Strong leadership presence with the ability to inspire and motivate teams.
• Excellent communication, decision-making, and conflict resolution skills.

Opportunity, growth, and meaningful rewards! We offer: 

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• *401(k) retirement plan 
• *Company paid life insurance
• *Tuition reimbursement
• Employee discounts across all company brands
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).