Global Organization & Transformation Lead

WHO WE ARE

Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others.

PURPOSE OF THE ROLE

The Organization & Transformation Lead oversees strategic initiatives and continuous improvement in a collaborative environment. They coordinate transformational efforts across the Group, supervise initiative delivery, and prioritize the transformation pipeline. Additionally, they define KPIs, change management strategies, and ensure organizational effectiveness. Managing business processes, they lead continuous improvement initiatives and mitigate operational risks.

The position reports to the Director Organization & Transformation and can be based in Basel, CH or Madrid, ES.

RESPONSIBILITIES

Transformation:

• Coordinate all transformational initiatives across the Group, including Future Ways of Working, Organization Impact Transformation, Restructuring, New Joint Ventures, Integrations/Mergers, and other Disruptive events, from design to delivery to relevant stakeholders. This includes overseeing all Change Management activities necessary to embed the change in the Organization
• Supervise and ensure that all initiatives are delivered with their originally committed value
• Build and prioritize the transformation pipeline, incorporating initiatives from all Group functions and relevant market trends impacting productivity and profitability
• Define and monitor quantitative and/or qualitative KPIs to measure the success of transformational initiatives
• Define change management strategies arising from various transformation activities, ensuring smooth implementation across the organization

Organization Effectiveness & Improvement:

• Ensure organizational effectiveness through the measurement of KPIs, engagement surveys, and other relevant metrics. Implement change management activities as necessary to drive improvement
• Identify training needs and facilitate knowledge transfer to support successful change management initiatives
• Monitor Group productivity and develop initiatives for continuous improvement

Organization & Business Processes:

• Facilitate and lead initiatives for continuous improvement of business processes, ensuring the involvement of all stakeholders and alignment with the Avolta business model
• Define risk maps, company processes, and segregation of duties to mitigate operational risks within the Group
• Ensure proper segregation of duties across functions to minimize operational risks

WHAT WE ARE LOOKING FOR

• Bachelor's degree in Economics, Business Administration, or related field; Master's degree preferred
• Minimum 7 years in organizational transformation and change management in global settings, with expertise in post-merger integration and restructuring
• Proven success leading initiatives in fast-paced environments, emphasizing operational efficiency and financial performance, leveraging strong understanding of international business regulations, and market dynamics
• Proficient in complex analysis, modeling, and reporting, translating insights into actionable strategies for improvement
• Exceptional project management, delivering financial value and operational excellence through analytical mindset and attention to detail
• Effective communication and presentation of complex business concepts, with proficiency in change management methodologies and strategic thinking
• Proficient in spreadsheet and database modeling, Microsoft PowerPoint
• Promoting a global perspective towards sustainable business advantages, while maintaining integrity and ethical principles in accordance with regulatory standards
• Collaborative team member in an international cross-country setting
• Hands-on attitude, flexible, and self-driven; maintaining initiative and reliability in achieving objectives.

Advantageous Certifications:

• Financial Risk Management (FRM)
• Project Management Professional (PMP) certification or equivalent